Guangdong Haoxiang’s Hydraulic Dock Ramps Streamline Logistics for Southeast Asian E-Commerce Giant

Guangdong Haoxiang’s Hydraulic Dock Ramps Streamline Logistics for Southeast Asian E-Commerce Giant

In 2024, a rapidly expanding e-commerce fulfillment center in Ho Chi Minh City, Vietnam, faced a critical challenge: with a surge in online orders, its manual loading/unloading processes—relying on hand trucks and temporary wooden ramps—were causing costly delays. The facility, which handled over 5,000 daily parcels for regional markets, lacked fixed loading platforms, making it difficult to efficiently load bulk goods into delivery trucks. Worker fatigue and safety risks further compounded the issue, threatening to slow down its supply chain to key Southeast Asian markets like Thailand and Malaysia.

The Challenge
The fulfillment center needed a solution that could:

Enable forklifts to directly access truck compartments for bulk loading, eliminating manual handling bottlenecks.
Operate without a power supply, adapting to the facility’s variable electrical infrastructure.
Withstand Vietnam’s humid climate and heavy daily use (up to 20 truckloads per day).
Fit within a tight budget, as the company aimed to scale operations without large upfront infrastructure investments.
 

The Solution: Customized Hydraulic Dock Ramps from Guangdong Haoxiang
After evaluating options, the client partnered with Guangdong Haoxiang Machinery Manufacturing Co., Ltd. to deploy two DCQH10-10 Hydraulic Dock Ramps, tailored to their needs:

Key Specifications: 10-ton load capacity (ideal for their standard pallet weights), 10-meter total length, and a 2200mm width—perfect for accommodating their forklift models. The 12-degree ramp angle ensured smooth, safe forklift movement.
 

Durability: Powder-coated surfaces (a core product feature) provided resistance to corrosion, critical for Ho Chi Minh City’s humid conditions.
Mobility & Convenience: As a portable solution, the ramps required no permanent installation, allowing flexible placement across different loading bays. No power supply was needed, solving their electrical infrastructure challenges.
Ergonomic Design: The height-regulating system created a seamless connection between the ramp and truck beds, reducing worker strain from lifting and bending.
 

The Results
Within six weeks of installation, the impact was transformative:

Efficiency Boost: Loading/unloading time per truck dropped by 65%—from 45 minutes to just 16 minutes—enabling the facility to handle 35% more daily shipments without expanding its workforce.
Safety & Worker Satisfaction: Manual handling accidents decreased by 100%, while staff reported reduced fatigue. This led to a 20% improvement in employee retention, a critical metric for the growing business.
Cost Savings: By avoiding the need for permanent loading platforms (estimated to cost $50,000+), the client achieved a return on investment in under 8 months. Low maintenance requirements further kept operational costs minimal.
 

Why Guangdong Haoxiang?
The client highlighted Haoxiang’s ability to deliver customized solutions and reliable support as key factors. Despite the distance from Zhongshan, China, Haoxiang’s global service network ensured:

On-time delivery and professional on-site installation by a trained team within 30 days.
Remote technical support available 24/7, with a local partner in Vietnam for rapid troubleshooting if needed.

Today, the Ho Chi Minh City fulfillment center serves as a regional model, with the client planning to add three more Haoxiang Hydraulic Dock Ramps as it expands into Cambodia and Laos. As the facility’s operations manager noted: “These ramps aren’t just equipment—they’re the foundation of our ability to keep up with Southeast Asia’s booming e-commerce demand.”