Guangdong Haoxiang Machinery Manufacturing Co., Ltd. is located in Xiaolan Town, Zhongshan City, Guangdong Province, China. It has an annual output value of over 100 million yuan, 300 employees, and a large total area of 21,000 square meters. It is a high-tech enterprise integrating research and development, design, manufacturing, sales, installation, and customer service. The company's main business is hydraulic lifting platforms, unloading platforms, mobile loading ramps, pig unloading platforms, car tailgates, aerial work platforms and other hydraulic logistics equipment. The product design is novel, the structure is reasonable, the lifting is stable, safe and efficient, and it is used in industry benchmarks such as logistics transportation and warehousing management.
At the beginning of his business, Mr. Wu Zijian, chairman of the company, took "Integrity wins the world" as his core value and "Providing customers with high-quality hydraulic logistics equipment" as his mission, and has always been committed to becoming a leading domestic supplier of overall solutions for hydraulic logistics equipment. Focusing on customer needs, constantly innovating and making progress, helping customers improve production efficiency, and helping customers significantly improve their company performance is the greatest value of Haoxiang Machinery.
Haoxiang has 25 professional after-sales service teams. We provide 4-hour door-to-door service within the Pearl River Delta, and we solve faults
24 hours a day across the country, so that you can use it without worries. Details determine quality, and service creates brilliance. Relying on advanced production equipment, fine production management, and accurate product positioning, Haoxiang Machinery has provided high-quality products to more than 10,000 companies after years of rapid development, providing strong guarantees for customers' vertical transportation.
Pre-sales service
1. Customized design: We can design customized hydraulic equipment according to your specific needs and operational requirements, including dock ramps, lifting platforms, unloading platforms and other products.
2. Product recommendation: After understanding your needs, we will recommend the most suitable hydraulic equipment, whether it is a mobile dock ramp, unloading platform or lifting platform, to ensure the best balance of performance and cost-effectiveness.
3. Shipment arrangement: We will handle all transportation logistics from the factory to your destination port to ensure safe and timely delivery of products.
4. Operation video: If required, we will provide comprehensive operation and maintenance videos to help you understand how to use the equipment effectively and maintain the equipment for long-term performance.
5. User-friendly English manual: We provide clear and concise English manuals for the installation, operation and maintenance of all products, ensuring that you can easily set up and operate the equipment without any problems.
After-Sales Service
1.1-Year Warranty: We provide 1-year warranty for the hydraulic system of our products, including hydraulic lifts, mobile dock ramps, unloading platforms and all other products, except for damage caused by human error.
2.Free Replacement Parts: If a non-human factor related failure occurs during the warranty period, we will send you a replacement part free of charge.
3.24/7 Technical Support: Our technical support team is available 24/7 to assist you via email, phone or other online communication channels to solve any problems that may arise.
4.Quick Response: We guarantee to respond within 2 hours of receiving your inquiry, even on weekends or holidays to ensure that you get help in time.
5.Engineer On-site Service: If necessary, our engineers can go to your country to provide on-site installation, technical support and maintenance services to ensure that everything goes smoothly.
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